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We hope you're happy with your shoes but sometimes for whatever reason, they might not be quite right. We get that, which is why we're happy to exchange or refund any online purchase providing you return it unworn, with the original box within 28 days of purchase. It's that simple!

Please send your returns with the paper work and a note as to the reason for the return or exchange to:

Tinfish Shoes
3 Royal Arcade,
High Street,

Sadly, we can't refund the original or return shipping costs on any returned items.

Please note: This return policy does not apply to items bought directly from our Leicester stores.